Privacy Policy at 1bbet

1. Introduction

Welcome to 1bbet. We are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear terms what information we collect when you register or use 1bbet, how we use it, with whom we may share it, and the steps we take to keep it safe.

This policy applies to all users of the 1bbet website at https://1bbet.bio and any associated mobile applications. By accessing or continuing to use our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately and contact our support team at [email protected].

2. Information We Collect

1bbet collects two broad categories of information: information you provide directly to us, and information we collect automatically as you use our services.

Information You Provide Directly

• Full name, date of birth, and nationality when creating an account.
• Contact details including email address and mobile phone number (used for bKash, Nagad, and Rocket payment verification).
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Khulna), and country.
• Government-issued identity documents submitted for KYC verification (e.g. National ID, passport).
• Financial transaction data including deposit amounts, withdrawal requests, and payment method details.

Information Collected Automatically

• Device information including IP address, browser type, operating system, and screen resolution.
• Usage data such as pages visited, time spent, game sessions, betting history, and click-through patterns.
• Cookie and session data — see Section 6 (Cookies) for full details.

3. How We Use Your Information

1bbet uses your personal data strictly for the following purposes, and no others without your prior consent:

• To create, manage, and maintain your 1bbet account and verify your identity as required for KYC compliance.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely.
• To provide customer support and respond to enquiries, complaints, and responsible gaming requests.
• To send you account-related notifications, transaction confirmations, and — only where you have opted in — promotional communications.
• To detect, prevent, and investigate fraud, money laundering, underage gambling, and other illegal activities.

4. How We Share Your Information

1bbet does not sell, rent, or trade your personal information. We may share your data in the limited circumstances described below:

• Payment processors: We share necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to execute your financial instructions.
• Technology and security partners: Trusted service providers who assist in platform operation, fraud detection, and data security — all bound by strict confidentiality agreements.
• Legal obligation: If required by applicable law, court order, or regulatory authority, we may disclose information to the relevant authorities.

5. Data Retention

We retain your personal data for as long as your account remains active or as required to provide you with our services. If you close your account, we will retain certain records for a period necessary to comply with our legal and regulatory obligations — typically up to five years from the date of account closure.

Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule.

6. Cookies and Tracking Technologies

1bbet uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse traffic patterns. Cookies are small text files placed on your device by your browser when you visit our site.

Essential Cookies

These cookies are strictly necessary for the site to function — they keep you logged in, maintain your session, and remember your language preference. You cannot opt out of essential cookies without disabling our services entirely.

Analytical and Performance Cookies

These cookies help us understand how players interact with 1bbet — which pages are most visited, where players spend time, and where improvements are needed. No personally identifiable data is sent to third-party analytics providers. You may decline these cookies on your first visit using our cookie preference panel.

7. Data Security

Protecting your data is a core responsibility of 1bbet. We apply a range of technical and organisational security measures proportionate to the risk associated with processing your personal information, including:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• Encrypted storage of sensitive account and financial data at rest, using current best-practice cryptographic standards.
• Strict internal access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
• Regular security audits and monitoring to detect and respond to potential threats or unauthorised access attempts.

8. Your Rights

As a user of 1bbet, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request. We will respond within 30 days.

Right of Access: You may request a copy of the personal data we hold about you. Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data. Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Right to Restriction: You may request that we limit the way we process your data. Right to Object: You may object to our processing of your data for direct marketing purposes at any time, with immediate effect.

9. Children and Underage Players

1bbet is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Registration requires confirmation that you are 21+. If we discover that a user is under 21 years of age, we will immediately suspend that account, reverse any transactions, and delete the associated personal data as required by our responsible gaming policy.

Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing online gambling sites, including 1bbet. If you suspect that a minor has created an account using false information, please contact us immediately at [email protected].

10. Third-Party Links and Services

The 1bbet platform may reference or connect with third-party services — for instance, game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, or payment partners including bKash and Nagad. Each of these parties operates under their own privacy policies.

• 1bbet is not responsible for the privacy practices of third-party providers.
• We recommend reviewing the privacy policy of any third-party service before sharing personal information with them.
• Our integration with a third-party provider does not imply endorsement of their privacy practices.

For all privacy-related enquiries about our own data practices, contact [email protected].

11. Changes to This Policy

1bbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or the services we offer. When we make material changes, we will notify registered users by email or by posting a prominent notice on the 1bbet homepage for at least 14 days before the changes take effect.

We encourage you to review this Privacy Policy periodically. Continued use of 1bbet after a policy update constitutes your acceptance of the revised terms. The date at the top of this page always shows when this document was last updated.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1bbet handles your personal data, our dedicated support team is available 24/7 Bangladesh Standard Time (UTC+6). We are committed to resolving all privacy enquiries promptly and transparently.

You may reach us by email at [email protected]. Please include your registered username and a clear description of your privacy request so we can assist you as efficiently as possible.